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One woman's reckless attempt to summarize the entire history of the hotel
A deeply unserious tour through the most serious industry on earth
Aug 15
•
Emma Näpänkangas
23
10
8
The philosophy of beauty
Against smoothness
Aug 8
•
Emma Näpänkangas
25
17
18
What happened to Soho House?
The current situation and if you should still care
Aug 1
•
Emma Näpänkangas
95
52
10
July 2026
20 pieces of hotel merch that make me go ahhh
I'm hitting you with a list today
Jul 25
•
Emma Näpänkangas
68
13
9
What hotels get wrong about merch
Interviewing a professional hotel merch designer
Jul 18
•
Emma Näpänkangas
29
27
14
The Lobby 006
A summer-y mini roundup of hospitality news and curiosities
Jul 11
•
Emma Näpänkangas
14
4
7
Remember when shopping used to be interesting?
How retail is learning from hospitality
Jul 4
•
Emma Näpänkangas
17
8
2
June 2026
Fashion is colonizing hospitality’s cultural capital
And hospitality is flattered???
Jun 27
•
Emma Näpänkangas
30
22
10
The Lobby 005
A steamy midsummer special
Jun 20
•
Emma Näpänkangas
21
14
6
Medieval hospitality
There was a time before guest meant customer
Jun 13
•
Emma Näpänkangas
33
18
11
The very important matter of hotel uniforms
I'm sharing the exact winning formula
Jun 6
•
Emma Näpänkangas
22
14
6
May 2026
Is devotion the secret to exquisite service?
I'm joining a cult
May 30
•
Emma Näpänkangas
23
14
6
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